Microsoft 365 Certified Endpoint Administrator (MD-102) Practice Test

When deploying applications, what should be done if incompatibility issues are reported?

1. Ignore user feedback

2. Increase application installation training sessions

3. Review compatibility requirements and update as necessary

4. Replace the application with a different one

The correct answer is: Review compatibility requirements and update as necessary

When incompatibility issues are reported during application deployment, reviewing the compatibility requirements and updating them as necessary is crucial. This approach ensures that all users have the necessary configurations and environments set up for the application to function correctly. Checking compatibility can involve verifying system requirements, dependencies, and any specific configurations that may be needed to facilitate a smooth user experience. By taking this step, you are addressing the root cause of the incompatibility issues, which may stem from outdated system specifications or overlooked prerequisites. This not only resolves current problems but also helps prevent similar issues in the future, fostering a more reliable deployment process. Increasing application installation training sessions may help users understand how to use the application, but it does not address the underlying compatibility issues. Similarly, replacing the application might be a last-resort solution, but it could lead to disruptions and may not guarantee a better fit if similar incompatibility issues arise. Ignoring user feedback would completely dismiss valuable insights that could help improve application performance and user satisfaction. Therefore, reviewing and updating compatibility requirements stands out as the most constructive and effective course of action.